zitben Terms and Conditions

1General Terms

zitben (referred to hereinafter as the "Platform", "we" or "our") is a provider of online gaming and entertainment services. These terms and conditions form a legally binding agreement between you (the "User") and zitben.

By accessing this platform, creating an account, or using any service, you are considered to have fully read, understood, and agreed to these terms and conditions. If you disagree with any part of these terms, please stop using this platform.

1.1 Applicability of Terms

These terms and conditions apply to all services on zitben, including live casino, slots games, cricket betting, fishing games, and other entertainment services. Additional terms may apply to specific services on the platform and will be noted on the relevant page.

1.2 Changes to Terms

zitben may change these terms at any time without prior notice. Continued use of the platform after updated terms are published means you have accepted the new terms. You are encouraged to revisit this page regularly.

2Account Registration and Eligibility

To create an account and use services on zitben, you must meet the following eligibility requirements:

• You must be at least 21 years old.
• You must be a legally competent adult.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You may only create one account per person.
• You must provide accurate and complete personal information.

2.1 Registration Process

When creating an account, you must provide your correct name, phone number, email address, and other required information. Providing false information may result in account closure and forfeiture of deposited funds.

2.2 Single Account Policy

Each user may operate only one account. Creating or operating multiple accounts is strictly prohibited. Violating this rule will result in closure of all accounts and forfeiture of all balances and bonuses.

5Bonuses and Promotional Offers

zitben offers its users various types of bonuses and promotional offers. Specific terms apply to the use of these bonuses.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit up to ৳20,000. A 15x wagering requirement must be met before the bonus can be withdrawn.

5.2 Bonus Terms and Conditions

• A bonus applies to one account only.
• The wagering requirement must be met before the bonus expires.
• The wagering requirement must be completed before withdrawing any winnings earned using the bonus.
• Multiple bonuses cannot be claimed at the same time.
• zitben reserves the right to change or cancel any bonus offer.

5.3 VIP Program

zitben's VIP program has 5 tiers, each offering different benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

A user can gradually move up to higher tiers based on their gaming activity. Each tier comes with additional benefits and rewards.

6Gaming Policy and Fair Play

zitben is committed to ensuring a fair and transparent gaming environment for all players. All games on our platform are operated by unbiased algorithms.

6.1 Fair Play Policy

• All game outcomes are determined by a Random Number Generator (RNG).
• No game outcome is predetermined or biased.
• We regularly audit and verify our systems.
• In the event of a technical error, the relevant round will be considered void.

6.2 Technical Issues

zitben will not be held liable for any loss caused by technical errors, system failures, or communication problems. In such cases, the relevant bet or game session may be cancelled and any deposited funds will be returned.

9Privacy and Data Protection

Protecting your personal information is one of zitben's top priorities. We keep all your data secure using industry-standard SSL encryption technology.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

9.1 Purpose of Data Use

• Account verification and identity confirmation.
• Processing payments.
• Providing customer service.
• Preventing fraud and illegal activities.
• Fulfilling legal and regulatory obligations.

9.2 Sharing Information with Third Parties

We do not sell your personal information to any third party. However, limited information may be shared due to legal obligations or for payment processing purposes.

10Limitations of Liability

To the maximum extent permitted by applicable law, zitben will not be liable for the following:

• Losses caused by internet connectivity issues.
• Financial losses resulting from technical errors or system outages.
• Security breaches caused by third parties.
• Losses caused by the user's own negligence.
• Unforeseen circumstances (force majeure) such as natural disasters, war, or government orders.